Alpine Home Health Services respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website https://alpinehomehealthservices.com/.
1. Important: HIPAA and Protected Health Information
Please note the distinction between this Website Privacy Policy and your medical records rights:
Website Data
This policy applies to information collected via this website, such as cookies, analytics, contact forms, or newsletter sign-ups.
Medical Data (PHI)
Information related to your medical care, treatment, or health status (“Protected Health Information” or “PHI”) is governed by our separate Notice of Privacy Practices (HIPAA Notice).
Conflict Clause
If there is a conflict between this Website Privacy Policy and the HIPAA Notice regarding your PHI, the HIPAA Notice will control.
2. Information We Collect
A. Information You Provide
We collect information you voluntarily provide to us, which may include:
- Identity Data: Name, phone number, email address.
- Communication Data: Information included in “Contact Us” forms or referral requests.
Note: Please do not submit sensitive medical information (for example, a specific diagnosis or Social Security number) through standard website contact forms. For clinical matters, please use our secure patient portal or call us directly.
B. Information Collected Automatically
As you navigate the Site, we may use automatic data collection technologies (such as cookies and pixels) to collect:
- Usage Details: Traffic data, logs, referring/exit pages, and date/time stamps.
- Device Data: IP address, operating system, and browser type.
3. How We Use Your Information
We use the information we collect to:
- Present our Site and its contents to you.
- Respond to your inquiries for service or employment.
- Analyze website traffic to improve our digital services.
- Detect and help prevent fraud or security breaches.
4. Disclosure of Information
We do not sell your personal information to third parties for monetary value. We may disclose aggregated or personal information:
- To Service Providers: Contractors who support our business (for example, web hosting and IT support) and who are bound by contractual obligations to keep personal information confidential.
- Legal Requirements: If required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, divestiture, restructuring, or sale of assets.
5. Third-Party Tracking and Advertising
We may use third-party analytics services (such as Google Analytics) to evaluate your use of the Site. These third parties use cookies and similar technologies to help analyze and provide us with data.
Opt-Out: You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Your State Privacy Rights
Depending on your state of residence, you may have specific rights regarding your personal data.
New Hampshire (Effective Jan 1, 2025)
Under the New Hampshire Data Privacy Act (SB 255), you may have the right to:
- Confirm whether we are processing your personal data.
- Access, correct, delete, and obtain a copy of your personal data.
- Opt-out of the processing of personal data for targeted advertising or the sale of personal data.
California Residents
If you are a California resident, the CCPA/CPRA may provide you with the right to know what personal information we collect, the right to delete that information, and the right to opt-out of the sale or sharing of your personal information.
How to Exercise Your Rights
To submit a request related to your privacy rights, please contact us using the information in the “Contact Information” section below. We will respond to verifiable requests within the timeframe required by applicable law.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.
8. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at:
Alpine Home Health Services
Phone: (916) 426-7410
Email: alpinehomehealthservices@gmail.com
Address: 1600 Sacramento Inn Wy Suite 201, Sacramento, CA 95815